Fallout 76 Refunds Now Available In Australia
Men and women in Australia who purchased Fallout 76 and believed misled by means of a refund policy can now ask one from one of the biggest retailers in the nation.
The Australian Competition & Consumer Commission (ACCC) has announced that EB Games–that is owned by American games merchant juggernaut GameStop–has started to send out refunds to customers after admitting the shop”likely” tricked customers. Specifically, the ACCC’s announcement says that EB Games acknowledged it was”likely to have misled customers about their customer guarantee rights in relation to flaws with the internet video game Fallout 76.”
The issue here is that EB Games told consumers who wants a refund they weren’t permitted one once they experienced bugs ,issues and other problems with the always-online RPG.
EB Games said it will pay refunds for those who requested them in November 14, 2018 through October 31, 2019 and were denied one. Eligible consumers are anticipated to ask their refund by August 1, 2020 by emailing the retailer at an address you may find here.
This appears to be an extension of the refund period, since the ACCC previously said that the qualified refund period would end in June 2019. Everybody who takes a refund will lose access to Fallout 76.
“The Australian Consumer Law provides customers with the right to ask for their selection of a repair, replacement or refund once they have purchased a product that has a fault that amounts to a major failure,” ACCC commissioner Sarah Court said in a statement. “Retailers must ensure that they train their staff in order that they do not misrepresent to customers their customer guarantee rights under the Australian Consumer Law, such as the right to acquire a refund in certain circumstances.”
Fallout 76 premiered in November 2018 on PS4, Xbox One, and PC, and the reviews were usually unkind to the role-playing game. Unlike previous entries in the series, Fallout 76 adopted an always-online, multiplayer-focused approach, which didn’t resonate with everybody.
At E3 2019, Bethesda boss Todd Howard spoke candidly about Fallout 76’s struggles, stating the match “missed the mark.” The programmer continues to support the title, most recently releasing the large-scale Wastelanders upgrade that finally brings NPCs to the game.